Message saying item no longer exists in my database but it is still there.
When I try to cite a reference, I get an error message telling me the item no longer exists in my database. Of course it is still there. I have spent some hours trying to sort this. I can open a new document and Zotero works perfectly but not with this document, nor earlier versions of it that I have saved as back up. It is an important part of my thesis and it looks to me I may have to retype it???
error message number 965490284
error message number 965490284
Are you sure Zotero is telling you that the new citation isn't in the database, rather than another one? When you insert a citation, Zotero checks existing citations. Most of the time, when this message comes up, a user has either deleted a Zotero item - e.g. because it existed twice in the database - or used the export-->import functions to transfer a database or restore from a back-up (that's not the way to do that).
If I open a new word document I can cite a reference while at the same time I can not cite it within an older, already existiing word document of my thesis. This means, that the item is still there and by the way I double-checked in the browser window as well as in the library on the zotero web page
report-IDs
927993126
1768576129
I do not understand a lot of these things and I am willing to try whatever you can tell me to do. But I can only tell you that I did not use any export/import functions, ever. I just started using Zotero and created this document (it worked fine for weeks). Now I did not work on it for about five days and suddenly, I can no longer cite. As far as I can tell, I did not change anything.
If I for example edit an existing citation in my word document, the right reference is highlighted in the zotero-window. But I can not cite this same reference again...I have no idea what this all means - i'm sorry.
That's true, a completely different reference is highlighted in the document. Its always the same one, no matter which reference I tried to insert. So if I understand it correctly, the program does not work any more, because I erased some reference that is cited in this document - and this one is highlighted.
I will try to restore it and tell you if it worked - thanks already.
The problem is solved - and yes, you were right. It was a manually deleted reference that caused all the trouble.
Good job :)
We're going to clarify the error message for 3.0.2 (though this behavior hasn't changed in a long time).
This problem will go away as people start creating new documents in 3.0 with "Store references in document" checked.
Can you help with this?
http://www.zotero.org/support/kb/transferring_a_library
this will happen and there is nothing you can do but to replace the old citations, sorry.
Inserting them in a new document (and re-inserting them in the old one) will work just fine.
C