Alert: There was an error starting Zotero
I have Zotero Standalone 3.0.3 and a Chrome connector. Zotero worked for around 2 weeks and now the above message appears when I try to open the program. I submitted the Debug Output Logging to the Zotero Server. These are the Report Errors:
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "undefined is not a function" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero.js" line: 91}]
[JavaScript Error: "undefined is not a function" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero.js" line: 91}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
Hope someone knows how to fix this problem.
Thanks a lot!
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "undefined is not a function" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero.js" line: 91}]
[JavaScript Error: "undefined is not a function" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero.js" line: 91}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
[JavaScript Error: "Object [object Object] has no method 'getErrors'" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/zotero/debug.js" line: 155}]
Hope someone knows how to fix this problem.
Thanks a lot!
But if you're getting "There was an error starting Zotero", only the errors in Zotero matter, not those from the connector. Are you able to provide an error report from Standalone? (If not, I can provide manual instructions.)
Have you tried restarting your computer?
And yes, I have tried to restart my computer, but without luck.
I appreciate your assistance!
[Window Title]
Location is not available
[Content]
C:\Program Files\Zotero Standalone\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.
[OK]
Any ideas?
Sorry for my lack of programming knowledge!
"C:\Program Files (x86)\Zotero Standalone\zotero.exe" -jsconsole
Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-8.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>
Warning: Error in parsing value for 'clip'. Declaration dropped.
Source File: resource://gre-resources/ua.css
Line: 274
Error: Zotero.Standalone is undefined
Source File: chrome://zotero/content/xpcom/zotero.js
Line: 468
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]
Error: [Exception... "Component returned failure code: 0x8052000e (NS_ERROR_FILE_IS_LOCKED) [mozIStorageConnection.executeSimpleSQL]" nsresult: "0x8052000e (NS_ERROR_FILE_IS_LOCKED)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: <TOP_LEVEL> :: line 1003" data: no]
Source File: chrome://zotero/content/xpcom/db.js
Line: 1011
Error: Zotero.Standalone is undefined
Source File: chrome://zotero/content/xpcom/zotero.js
Line: 468
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]
Error: Zotero is undefined
Source File: chrome://zotero/content/bindings/styled-textbox.xml
Line: 120
Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE)" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/zotero.js :: init :: line 305" data: no]
Source File: file:///C:/Program%20Files%20(x86)/Zotero%20Standalone/components/zotero-service.js
Line: 283
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Zotero%20Standalone/extensions/zoteroOpenOfficeIntegration@zotero.org/components/zoteroOpenOfficeIntegration.js :: <TOP_LEVEL> :: line 38" data: no]
Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch2.getIntPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: chrome://global/content/bindings/findbar.xml :: :: line 366" data: no]
Some seemed to be identical, so only copy-pastet one of each.
Thanks!
Thanks!
www.zotero.org/support/zotero_data#backing_up_your_zotero_library
(you should have a regular automatic back-up of all your important data anyway), but that's just for safety - you should be OK just re-installing and your will never disappear.