Syncing word documents
I've successfully synced all my word documents from my computer onto my Zotero online library, but when I try to download them, they won't open. When I uploaded them to my Zotero library I did 'save a copy of the file' assuming that meant the whole document would be stored online. Can you help?
http://www.zotero.org/support/reporting_bugs#provide_steps_to_reproduce
I go to my online library and click on the document I want to open. The title comes up with an option at the bottom to download. I click on this and it asks if I want to open or save. It is a .odt file. If I try to open it nothing happens; if I save it then try to open it, an error message appears saying it cannot open the file because there is something wrong with the contents.
I have saved a lot of word docs - I thought because I had clicked on save a copy of the file it would be the entire document saved, but it is calling it an attachment, so maybe this is where I have gone wrong.
1) What OS are you using?
2) What browser are you saving the files with?
Zotero is interpreting these as OpenDocument files on import, which is apparently causing either Amazon to serve the files as .odt or your browser to override the .docx extension. I'll investigate, but the files themselves are still .docx files, so just save them as such.
http://support.microsoft.com/kb/865219