Error message regarding snyc

zoowalk
I get repeatedly the error message below. Any help? Many thanks!


Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-8.0\zoteroWinWordIntegration.dll': (80520012)

[JavaScript Error: "uncaught exception: Empty response from server. Please try again in a few minutes."]

[JavaScript Error: "[Exception... "'Invalid output from server (Report ID: 6028ff076e)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "" data: no]"]

[JavaScript Error: "[Exception... "'Invalid output from server (Report ID: 81b4b1decc)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "" data: no]"]

[JavaScript Error: "[Exception... "'Invalid output from server (Report ID: 674c608eb3)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "" data: no]"]

[JavaScript Error: "[Exception... "'Invalid output from server (Report ID: 4fe3a21039)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "" data: no]"]
  • bzikmund
    I too am getting sync errors all of a sudden this morning (but was working fine last night and did nothing in between). "Invalid output from server"
  • kazar
    there is some sort of server problem this morning. I cannot access my groups online, I keep getting a "try again in a few minutes" message.

    Probably best to NOT try syncing until it's fixed. And probably best to back up your local library.

    Servers are like cars; no matter how well you maintain them there will occasionally be problems & required repairs ... or perhaps some maintenance is ongoing that is preventing sync & loading of groups from working
  • danny_wolpert
    I am having these errors too. I hope it gets fixed soon. Deadlines are pressing and I've thrown in my lot with Zotero.
  • danny_wolpert
    It appears to be ok now for me. I hope everyone else's is ok too.
  • zoowalk
    I still have the problem. bug report id no: 1691056273
  • Thomas_
    Same thing is happening for me.
  • dstillman
    There was an intermittent problem with a database server this morning from about 7:30-13:00 EST that would have affected a subset of users. It should be fine now. Our apologies for the inconvenience.
  • zoowalk
    many thanks! all fine now.
  • danny_wolpert
    Yes, thank you!
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