'An error has occurred please restart firefox'

adenijik
Error ID 394819266
Any time a currently attempt to download a citation followin error pops up within main Zotero box, though firefox is still functioning. I would appreciate your advice.
Adenijik
  • dstillman Zotero Team
    You're getting a sync error. You can see it by clicking on the error icon to the left of the sync button.
    The file '[...]' cannot be updated. Check that the file is not currently in use and that it is not marked as read-only. To check all files in your Zotero data directory, right-click on the 'zotero' directory, click Properties, and ensure that the Read-Only checkbox is empty.

    Restarting your computer or disabling security software may also help.

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