syncing not happening
I am trying to sync on a new computer. I have a library on another computer and can see that it has uploaded.
I have 'checked for updates' and from what I can see, the newest version is on this computer but when I hit the sync button the red button beside it glows and tells me that my version is too old to sync.
What am I missing? Any help would be welcomed.
Thank you,
W.
I have 'checked for updates' and from what I can see, the newest version is on this computer but when I hit the sync button the red button beside it glows and tells me that my version is too old to sync.
What am I missing? Any help would be welcomed.
Thank you,
W.
What's the exact message you're receiving?
Can you provide a Debug ID for a sync that gives you an error?
Thanks for your insight!
W.