Adding Zotero buttons to the Word Quick Access Toolbar

Hi everyone, I have been trying to add a couple of Zotero commands to the Quick Access Toolbar in Word (Mac). I clicked the three dots in the top left of the screen where the toolbar is and selected More Commands, then picked Zotero from the list of command categories, added a couple to the list then clicked Save but they don't show up. Then when I go back and try it again they haven't been added. Do I need to reinstall the plug-in? Thanks!
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