I lost my online library

salvadore · November 25, 2009

Hello, my online library is now empty. I tried to "reset" it by uploading my local library but the library wouldn't synch, here is the error:
1971999210

Please help. Thanks.
Matteo

debbieprescott · November 25, 2009

I have just found that my online library is also empty which is a worry!! (it wasn't empty yesterday).

Also, when I try to sync Zotero I get the error "empty response from server" (error code 1947912523)
Thanks
Debbie

fbennett · November 25, 2009

http://forums.zotero.org/discussion/9981/sync-error-w-20b75-empty-response-from-server/#Comment_47335

debbieprescott · November 25, 2009

Thanks! Phew!
Debbie

mkupfer · November 25, 2009

I also am getting the message "Empty response from server." next to the green turn arrow is a red circle with exclamation. And when I checked my online library, it says it is empty.
Report ID 1734971516.
What to do?
Marcia

sean · November 25, 2009

We're aware of the problem and working on it. Thanks for your patience.

http://forums.zotero.org/discussion/5206#Item_24