Bug? Error? Zotero deleted my Citations in WORD

I had this problem more often in the last few days. I am writing a term paper in Word and I am using the Zotero plugin. I insert citations e.g. (xy et al., 2020, p. 6). After 3 pages and inserting a note via the plugin, suddenly all citations were deleted and only one space remains. Can I undo this? What happened here?
  • Not clear what you mean there. Can you email the document to support@zotero.org with a link to this thread?
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