Internet links [view online & snapshot] not opening any longer from Zotero

BrunoGebarski

@Dstillman From my Zotero Library, my logged in internet links do not open directly in the internet when clicking on either “View Online” or “View Snapshot”] commands. What am I doing wrong? Browser: Chrome [Version 103.0.5060.114 —Official Build—64-bit]. Operating System: Windows 10 Pro | Version: 21H2 | 64-bit operating system, x64-based processor | Installed on ‎3/‎16/‎2021 | OS build 19044.1889 | Experience; Windows Feature Experience Pack 120.2212.4180.0. Thank you for a kind reply and warm regards from Hamburg, Germany: Bruno P. Gebarski

dstillman

Please don't tag individual people for generic questions.

adomasven

Please do not tag individual forum members in initial posts. The forums are read by knowledgeable community members as well as developers and most questions can be answered by multiple people.

Do you have a default internet browser application set in Windows? What happens if you try to open a saved .html file from your Desktop or similar? Could you submit a Report ID from Zotero?

BrunoGebarski

Sorry about tagging a name: makes perfect sense. I do not have any issues opening bookmarks saved on my Chrome desktop browser; However a saved website in Directory Opus Version 12 [Alternative to Window File Explorer] won’t open when I click an it either. I get the same “reaction”: the file does not open which would heavily point out to a problem within my Window environment correct? Any recommendations or suggestions on your side?

adomasven

Set a default application for internet files/links. See https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-e5d82cad-17d1-c53b-3505-f10a32e1894d

BrunoGebarski

Report ID: 1034410722
Browser: Chrome [Version 103.0.5060.114 —Official Build—64-bit]. Operating System: Windows 10 Pro | Version: 21H2 | 64-bit operating system, x64-based processor | Installed on ‎3/‎16/‎2021 | OS build 19044.1889 | Experience; Windows Feature Experience Pack 120.2212.4180.0. I just checked one of my zotero folders [on my hard disk drive Zotero Library: folder “BML8A8G6”] and saw a dedicated icon for chrome which I never saw before. the Chrome internet link is shown in the dedicated folder “BML8A8G6” but the snapshot is missing!

BrunoGebarski

I just closed all my tabs and did an update of my Google Chrome browser to the following latest version:
Version 105.0.5195.102 (Official Build) (64-bit)
both links are opening from Zotero as "view snapshot" or "view online"
I guess the problem seems to be solved.
Thank you and kind regards from Hamburg, Germany