Import from Mendeley: can't log in via email link

has27

Hi -
I'm trying to jump ship from Mendeley to Zotero. I'm on a Mac with the latest version of Zotero. After going to File, Import, I see the Mendeley screen asking me to enter my email address; it then sends me an email with a link to log in. When I click that link it opens in Safari and I can log in there - but Zotero doesn't recognise that anything's happened and just sits there.
How can I log in to Mendeley in a way that Zotero understands?
Thanks,
Hamish

tnajdek

Currently importer only supports direct logins, login via email link isn't supported yet but hopefully will be in the near future. Currently, if it's not possible to login to Mendeley directly, you can use "alternative method" described here.

has27

Hi -

I found another post on this forum which explained the solution to this: the issue is because my Mendeley account was set up with an institutional email address, and Mendeley has a slightly different login for that.

I worked around it by changing my email address in Mendeley to a personal (non-academic) address, and then Mendeley happily let me log in through the Zotero window, and the import proceeded without a hitch.

I wonder if that might be added to the 'alternative method' bit as it's quite a lot easier than having to do an import to an old version of Mendeley.

Thanks,

Hamish