Zotero causing Firefox to close unexpectedly

Report ID 1011690903

In the last week or so I've noticed that while using Zotero Firefox will suddenly close unexpectedly. The window will close as well as the actual program. The problem has become more frequent of late, but I have not received any error messages.

When this happens I am often (although not always) running other programs such as iTunes and Microsoft Word, and yet they do not seem affected by the same problem.

I am running Firefox 3.5.5 and Zotero 2.0b7.4 on a Mac running OS X 10.5.8. My computer has no viruses that I am aware of (I just did a scan last night and it came back clean) and am unsure of how to fix this. Is anyone else having a similar issue?
  • Anything that leads you to believe this is a Zotero problem?
    Seems more likely some other FF issue, unless it's directly connected to an action you take in Zotero.
    My two best guesses would be something related to flash or conflicting/misbehaving add-ons.
  • It only happens when I'm actively using Zotero, editing a note or citation. It never happens with any other program or application in Firefox using flash. Is there something I could do to test and see if it is Zotero or Firefox?
  • Go to about:crashes in the Firefox address bar, look for a couple of these crashes, click on the report for each, and send the Mozilla URLs to support@zot....org with a link to this thread.
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