Zotero not downloading PDFs from cloud

zo4or4
edited August 26, 2022
Got a new PC, installed Zotero, logged in but it does not download PDFs from the cloud. Then I discovered that my filed exceed the free plan space. I upgraded my plan, now only 16% of the space is used but PDFs are still not downloaded. Settings seem to be okay. The problem hasn't resolved with updates and few months of waiting (still downloading them).

The picture of download statuses.
https://www.dropbox.com/s/61lubjd6ylu3wzf/Untitled.png?dl=0

Any good recommendations?

  • dstillman
    Upgrading your storage doesn't somehow provide access to files that were never uploaded because you were previously at your quota. You would need to sync on the computer where the files were added, now that you have the storage space to upload them.
Sign In or Register to comment.