Problem with extracting annotations

tombychan

Hi there,

I've been having trouble extracting notes from PDFs. Zotero will only extract a couple of highlights when there are actually a lot more annotations in the file. By the way, I've been using the native Zotero PDF reader. Has this been happening to you too?

dstillman

How did you create the annotations, and how are you trying to extract them?

tombychan

Thanks for your quick reply. I just highlighted text and a few images using the native PDF reader and then clicked on the "Add note from annotations" after right-clicking on the PDF in my library. I have a couple of screenshots I could show you but I can't figure out how to embed pictures here.

dstillman

You can send them to support@zotero.org with a link to this thread.

tombychan

Just did. Thanks.

dstillman

(All details can go here — the address is just for sending us files.)

Can you provide a Debug ID for using Add Note from Annotations on this PDF?

tombychan

Noted, sorry. This is my first time.

Here is the Debug ID: D1718261215.

dstillman

(3)(+0000002): Using note template:

(3)(+0000000): <p>{{image}}<br/>{{citation}} {{comment}}</p>

(3)(+0000005): Using note template:

(3)(+0000000):

(3)(+0000002): Using note template:

(3)(+0000000): <p>{{citation}} {{comment}}</p>

(3)(+0000008): Using note template:

(3)(+0000000):


Did you change the default note template for highlights?

Go to the Config Editor in the Advanced pane of the preferences, search for "notetemplate", and reset extensions.zotero.annotations.noteTemplates.highlight if you changed it.

tombychan

It worked. Sorry it was something so basic. Thank you for your help.