Zotero for iOS not downloading/attaching PDF to record

auschi

Hi!

I have seen many other reports of this problem but have not found a solution that works for me posted anywhere:

1. I am using Zotero for iOS 103 build 5 on an iPad Pro 5th Gen with IOS 15.5
2. When I try to add an article from Safari using the share to Zotero function it saves the record just fine with all metadata but it does not download/attach a PDF
3. This is the case for Open Access articles on SAGE and Taylor & Francis. It is not the case for some other bespoke/university systems of Open Access journals: i.e. it works fine. I have not tested it with Elsevier or other publishers.
4. In Settings / Saving - I have selected the option to save PDFs
5. When I try to share to Zotero from the PDF page neither the PDF nor the metadata from the article get added to my library

dstillman

Can you provide some example URLs?

auschi

Thanks for your response!

Example URLs that do not work:

https://journals.sagepub.com/doi/full/10.1177/1097184X211018256
https://journals.sagepub.com/doi/full/10.1177/25148486211069884
https://www.tandfonline.com/doi/full/10.1080/13569783.2021.1888708
https://www.tandfonline.com/doi/full/10.1080/0031322X.2021.2011088

Example URL that does work:

https://acme-journal.org/index.php/acme/article/view/1372

I have not yet been able to find any others that do work but could keep checking.

dstillman

Those sites are using an anti-bot measure that appears to be tripping up the iOS app. We'll see what we can do.

auschi

Thanks for following up. It would be great if this could be solved!