Zotero Extension in Chrome does not add new citation

Robert Skelton · July 15, 2022

1069200648

Have been away for a couple of weeks and returned to my research. Am trying to add documents to Zotero 6.0.9 using Chrome extension (Chrome Version 103.0.5060.114), yet I'm having no success with that addition. Not sure what's going on. Have tried disabling other extensions, but that does not fix problem. Have also treated Bitdefender as suspect, as it just added new anti-tracker function; disabling it didn't help. Can you help?

dstillman · July 16, 2022

We always need an example URL.

If you think it's not working on any site, see Troubleshooting Problems Saving to Zotero.

Robert Skelton · July 16, 2022

I found the problem using HathiTrust, and for the moment, it seems unique to this website--was able to download an AHA webpage just now. Two examples:

https://babel.hathitrust.org/cgi/pt?id=mdp.35112105447702&view=1up&seq=13&skin=2021

https://babel.hathitrust.org/cgi/pt?id=mdp.35112105447561&view=1up&seq=1&skin=2021

Robert Skelton · July 20, 2022

Just received a security and stability update to Zotero. Update seems to have fixed the issues with HathiTrust, as I was able to download the two sites listed here. Thanks for the help!

adamsmith · July 20, 2022

The Hathi Trust issue was on their end (see https://forums.zotero.org/discussion/comment/411367#Comment_411367 ) -- they may have just fixed this -- works for me, too -- that this occurred contemporaneously with your update was a coincidence

Robert Skelton · July 20, 2022

Wasn't aware of the other link, but am glad to see it working again! Thanks for tracking and making the connection!