Syncing large files

ajlyon

I'm trying to sync a fairly large file attachment (140 MB AAC, extension .m4a) to my university WebDAV server, and I'm getting errors. The most recent behavior is error report 698901132. The debug output for the same is D1330744652.
The relevant snippet of the debug output seems to be:

(3)(+0000000): Errors:
(3)(+0000000):
(1)(+0000001): Unexpected file upload status 500 in Zotero.Sync.Storage._onUploadComplete()
(3)(+0000049): Download request 'null/6VCQ6H5Q' is no longer running after getting mod time
(3)(+0000002): Download request 'null/8FNTEGFC' is no longer running after getting mod time
(3)(+0000001): Download request 'null/8WTACMS3' is no longer running after getting mod time
(3)(+0000001): Download request 'null/9ER9BHWQ' is no longer running after getting mod time
(3)(+0000709): onStartRequest
(3)(+0000000): onDataAvailable
(3)(+0000000): onStopRequest
(3)(+0000001): Upload of attachment 39C3ENNG finished with status code 500
(1)(+0000000): Unexpected file upload status 500 in Zotero.Sync.Storage._onUploadComplete()


When I've tried to restart Firefox and have it retry uploading this file, the upload progress gets stuck after about 20%, or I get this error. Any advice would be appreciated.

dstillman

The server is giving you a generic error (HTTP response code 500). You'd have to talk to the IT folks to learn why, but perhaps you're over quota or they only allow files of a certain size.

This shouldn't be any different from trying to upload the same file using another WebDAV client.

ajlyon

Dan,

It was indeed a quota issue. All is well now. Thanks for reminding me of the obvious reason this might not work.

Avram