There is no PDF files with Zotero Connector

YinyanLiu

I must download the PDF automatically and drag it to the zotero.

When I click the ZC, only a name without any file can be seen.

Bug No. 228836880.

Thanks

dstillman

Example URL?

YinyanLiu

Sorry for forgetting this discussion.

https://arxiv.org/pdf/2211.05636.pdf

Any URL. I just gave an open-access pdf to let you have a try.

YinyanLiu

And pdf from IEEE

https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=8234699&tag=1

I can download the pdf and manually drag it to Zotero

dstillman

Can you provide a Debug ID (different from a Report ID) from Zotero (not the Connector) for a save attempt from arXiv that doesn't save a PDF?

YinyanLiu

Please find the debug ID I try to access the pdf from IEEEE: D416224910

D1294891968 is the debug ID for accessing the PDF file from arXiv. Thanks a lot

dstillman

The Debug ID has to be for a save attempt.

YinyanLiu

Sorry, I still have no idea how to address my problem. Does the debug ID can provide any clue?

dstillman

No, because you didn't provide what I asked for. We need a Debug ID for a save attempt.

Make sure you reload the page before trying again — otherwise it just reopens the save popup without saving again.

YinyanLiu

My operations are as follows
1. Zotero->help->debug output logging->Enable
2. open a paper: https://www.mdpi.com/1424-8220/22/15/5872/htm
3. Zotero Connector-> Done
4. Zotero->help->submit output-> Debug ID: D417737908

If the Debug ID obtained this way is not what you asked for, please let me know. Thanks a lot for your help!

dstillman

(3)(+0000000): Translate: Not adding attachment: automatic file attachments are disabled

(3)(+0000000): Translate: Not adding attachment: automatic snapshots are disabled

You've disabled attachment saving in the General pane of the preferences.

YinyanLiu

Much appreciate your help!!