Word for Mac and Zotero freeze whenever I try to add or change a note.

I am trying to write a PhD and have interfaced with Zotero for several years. The problem started with difficulties updating a document, which started to take long time, then got worse and worse.
I first tried pasting into new documents, resaving, etc.
Now the program shuts down even in a new document.
Error file Zotero and error file Word available
Latest versions of Zotero and and Word
Multiple restarts
New Zotero plugin downloaded for Word
OS Monterey 12.4 kept updated
New Zotero download
no error message, both programs just freeze as soon as a footnote is added to a new Word document.
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