Freezing when citing notes-style in Word for Mac

Hi - Zotero 6.0.9 and Word for Mac 16.6.2 (latest each) are freezing as I cite-click on Add/Edit footnotes only. I appreciate immediate help on this, as I must use footnotes.

In-text citations such as author-date work - i.e., Chicago "notes" freezes, whereas Chicago "author-date" works. Modern Humanities "note with bibliography" does not work, whereas other author-date style citation types do work, etc.

I have tried:
- Restarting both Word/Zotero
- Restarting Mac and starting over
- Opening a new doc to test
- All else in the Zotero Word doc troubleshooting guide here: https://www.zotero.org/support/kb/debugging_broken_documents

...and not able to fix it. This seems to have started right after the 6.0.9 update.

Please let me know - perhaps I could revert back to the previous version until this is fixed?

Thank you!




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