Synching takes 3 weeks or so
Hi, I've added files to a group library on the desktop app, then they take a few weeks to show up web version of the library. In some cases, they then take another few weeks to show up in my team members' desktop app library. I've got data synching and file synching options all checked. I've tried manual synch and nothing seems to help. I haven't figured out whether this happens to all files or just the ones that team members have mentioned that they can't find - but this has happened more than once. Could these slow-synching files been saved in a different way, like if I used manual entry to create a parent item or something like that? Any suggestions? Thanks!