Extraction failed - can not open output file

Hi I can't install version 6 as I keep getting this error message when I click on the install file:
Extraction failed - can not open output file

Anyone help!
  • edited 10 days ago
    You're talking about the Zotero installer on Windows?

    That would either be some problem with your computer (e.g., security software interfering, low disk space) or a corrupted download. Try re-downloading from another browser, and if that doesn't help check your security software.
  • Hi dstillman,
    Thanks for getting back to me.

    Apologies, it was the Windows version and you are correct. My decompression software wasn't working properly. I installed an up to date version of WinRAR and that sorted it out.

    Thanks again.
    Have a great day.
Sign In or Register to comment.