ingentaconnect PDF not downloaded

ryofurue
The Zotero browser plugin doesn't download the PDF even though the "Download Article" button downloads the PDF (for free without any user account). For example,

https://www.ingentaconnect.com/content/jmr/jmr/1997/00000055/00000006/art00007

https://doi.org/10.1357/002224009790741085

Is this problem fixable?
  • poettli
    Zotero was able to download the PDF from the second link, but not from the first. (Firefox 101.0.1, Zotero connector 5.0.95)
  • dstillman
    No, neither are working — the second works only because Zotero finds an open-access link for the PDF.

    Zotero is getting a "Session Timed Out: Ingenta Connect" page when trying to download the PDF, likely due to some sort of cookie issue. We'll take a look.
  • poettli
    edited July 12, 2022
    Strangely, the first was working fine, but now fails. Thank you for taking a look.
  • dstillman
    edited July 12, 2022
    This should be fixed now. Your Zotero Connector should auto-update within 24 hours, or you can update manually by clicking Update Translators in the Advanced pane of the Zotero Connector preferences.

    Thanks for reporting.
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