Upgrade StorageIntegration error in previously working Word document saved to OneDrive
Starting this past Saturday, when I attempt to add a new citation or do other tasks using the Zotero plug-in for Word, I get a Zotero Integration Error stating "Zotero has experienced an error updating your document." This has happened on two different documents which I'd been working on for a few weeks.
As far as troubleshooting, I've restarted both Word and Zotero multiple times, including after a fresh reboot. Track changes has been off this whole time. No images in the documents.
I tried copy/pasting the entire document into a new document, and Zotero works normally. As soon as I save the document to OneDrive, I get that error again. If I do a Save As to create a duplicate document saved to OneDrive, I also get that error, but not if I do a Save As and save it to the local machine. I then saved the file to OneDrive but removed spaces in the filename (and immediately reminisced about the days of MS-DOS, but at least I'm not limited to 8 characters this time around), and voila, it works again.
I'm using Office 365 Word version 16051.15225.20204.0 (desktop app) on a Windows 10 machine. The file in question is saved to my OneDrive account. I'm also running Zotero 6.0.8 on the desktop.
I submitted this error log D1589894543, and also submitted error report 180610740.
As far as troubleshooting, I've restarted both Word and Zotero multiple times, including after a fresh reboot. Track changes has been off this whole time. No images in the documents.
I tried copy/pasting the entire document into a new document, and Zotero works normally. As soon as I save the document to OneDrive, I get that error again. If I do a Save As to create a duplicate document saved to OneDrive, I also get that error, but not if I do a Save As and save it to the local machine. I then saved the file to OneDrive but removed spaces in the filename (and immediately reminisced about the days of MS-DOS, but at least I'm not limited to 8 characters this time around), and voila, it works again.
I'm using Office 365 Word version 16051.15225.20204.0 (desktop app) on a Windows 10 machine. The file in question is saved to my OneDrive account. I'm also running Zotero 6.0.8 on the desktop.
I submitted this error log D1589894543, and also submitted error report 180610740.