Unable to download papers using Zotero chrome extension


Recently I've been unable to download/save papers using the Zotero chrome extension properly. When I do, in red font it says "X Full Text PDF" and although the web link is on my Zotero programme, I cannot access the actual PDF version. I thought it was because I had run out of storage but I have double checked this and I

My report ID is 1796471270
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