Fails in syncing between PC and ios app

The PDFs in local PC library are accessible via my PC, but cannot be opened using ios app. I tried reset sync preference following the official guide, but it didn't work; some latest uploading files show a "paperclip" sign rather than the correct "PDF" sign in my Web Library. I have tried for several times but cannot solve this problem

Here is my Debug ID : D443253998
  • From the error it's showing you on every sync:
    您的 Zotero 文件存储配额已经达到,有些文件将不能上传。Zotero 的其它数据将继续同步到 Zotero 服务器。

    在 的帐户设置里查看更多的存储选项。
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