Upgrade StorageCannot open files
Dear all, sorry if this a stupid question, but my main laptop crashed (where my data directory was stored) and I have just tried to load my zotero library on a temporary laptop. Most of the files are not opening, however, even though before the download of the Zotero app, I could access at least one of the pdf using the web version of my library. None of the pdfs are showing up on the temporary laptop, and neither can I see them on the online one now. Can someone help? The error message says "file not found.. the attached file could not be found at the following path".
It looks like you were previously at your 2 GB storage quota, which would've prevented further files from uploading. Zotero would've been showing you a warning about that on every sync, indicated by a warning icon next to the sync button that you could click on for more information.
You upgraded to 6 GB today, but that doesn't help at this point — the files were never uploaded to begin with.
If you have a backup of your Zotero data directory from the old computer, you'd be able to restore from that, but that's the only option.