Upgrade StorageSyncing Issue
Hi there -
I have followed the steps listed here: https://www.zotero.org/support/kb/files_not_syncing
And am still having a syncing issue. Screenshots are here: https://drive.google.com/drive/folders/1PpE8DiKSmIBhDOpFY5PT8Ckd-DPDOT8-?usp=sharing
Essentially - I have a paper that I converted (on Friday, 5/6) from a linked to a synced file. It is not showing up in my web library. I have synced my library repeatedly since the conversion, and other files have started to show up in my web library that were not showing up before (but not this one). I also reset the syncing history. I've closed and re-opened Zotero several times.
I am getting an unrelated sync error for a group library I do not own; I included a screen shot of that just as an FYI.
I am using the latest version of Zotero on an iMac and trying to access my web library through Brave browser.
Thank you!
I have followed the steps listed here: https://www.zotero.org/support/kb/files_not_syncing
And am still having a syncing issue. Screenshots are here: https://drive.google.com/drive/folders/1PpE8DiKSmIBhDOpFY5PT8Ckd-DPDOT8-?usp=sharing
Essentially - I have a paper that I converted (on Friday, 5/6) from a linked to a synced file. It is not showing up in my web library. I have synced my library repeatedly since the conversion, and other files have started to show up in my web library that were not showing up before (but not this one). I also reset the syncing history. I've closed and re-opened Zotero several times.
I am getting an unrelated sync error for a group library I do not own; I included a screen shot of that just as an FYI.
I am using the latest version of Zotero on an iMac and trying to access my web library through Brave browser.
Thank you!
It looks like it's trying to download rather than upload that file, which may be a result of some bug from the conversion, but I would expect a Reset File Sync History to reset the state and force it to be uploaded.
Although it does look like this time resetting sync history did the trick and this article is now showing up in my web library. I tried that twice to no avail before; I’m not sure what was different this time.
Thanks for your help!