Google Docs - library not loading
Hi!
I just created my Zotero account today (synced it, verified email), and I added a source to the library to test out a citation in Google Docs. When I click the "Zotero" button next to "Add-ons" nothing shows up (although the button is highlighted). I'm wondering if I missed a step in the set up?
I just created my Zotero account today (synced it, verified email), and I added a source to the library to test out a citation in Google Docs. When I click the "Zotero" button next to "Add-ons" nothing shows up (although the button is highlighted). I'm wondering if I missed a step in the set up?
Try restarting your browser, and if that doesn't help try disabling all other browser extensions. Be sure to reload Google Docs afterward.
If it still doesn't work, can you take a screenshot, upload it somewhere (e.g., Dropbox or Google Drive), and provide a link here, and also provide a Debug ID from the Zotero Connector for reloading Google Docs and clicking the Zotero menu?
I tried restarting Chrome (and updated it - "add-ons" was an outdated term) and disabling all other extensions, then reloading Docs but it didn't seem to work.
https://docs.google.com/document/d/1iZLqs1aSdBYpPVDgpsRRVTFPgt7ILzWZNMwD_Ygsz7M/edit?usp=sharing
Here's a doc with the screenshot of what I see when I click. I couldn't right click the Zotero Extension on docs to generate a Debug ID - again, please let me know if this is something I'm doing wrong on my part! Thank you for your patience
If so, best we can suggest is to try in a new Chrome profile, which has fixed this for other people. (If that works, it might be possible to figure out what's causing this in the old profile.)
I'm using Docs with my school email but on my personal Chrome profile - is there an issue there? Either way, I'm glad it works this way! Thank you for your help and patience, it truly means a lot.