citation not appear in bibliography when cut and pasting annotations in MS word

I'm new to zotero and am struggling to solve this challenge.
I can insert a zotero citation easily in MS word (windows) and it then appears in the bibliography. great. works as intended
But when I cut/paste an annotation quote from zotero, although it appears perfectly as a quote including citation in the paper, but it doesnt exist in the bibliography at all
How do I get the citation on the quote to link to the bibliography?

Thanks in advance

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