Verifying identifier
Hello,
I have been trying to input DOIs and ISSNs and get the same repeated message:
"Zotero could not find a record for the specified identifier. Please verify the identifier and try again."
I have ensured that Zotero is updated, checked the troubleshooting steps, tried refreshing the page, and all else, but it continues to happen despite which DOIs are entered.
I have seen some previous threads saying that this issue has occurred on the past, and that the issue was an upstream one. Just checking that it is isn't potentially on my end.
Thanks so much.
I have been trying to input DOIs and ISSNs and get the same repeated message:
"Zotero could not find a record for the specified identifier. Please verify the identifier and try again."
I have ensured that Zotero is updated, checked the troubleshooting steps, tried refreshing the page, and all else, but it continues to happen despite which DOIs are entered.
I have seen some previous threads saying that this issue has occurred on the past, and that the issue was an upstream one. Just checking that it is isn't potentially on my end.
Thanks so much.
Can you provide a Debug ID for getting the error?
Of course, now DOIs appear to be uploading, but there is still trouble with ISBNs.
Debug ID: D429441390
Example ISBN: 978-1-76081-393-2
Thanks