Why do some software system problems occur after installation for new users

I was the first time after the installation, the software above the button has been blinking, the PDF import is also blacked out
  • You'd have to say more. I don't know what you're referring to here.

    https://www.zotero.org/support/reporting_problems
  • I mean I'm installing it for the first time, but other people around me don't have this problem, all the icons in the software keep flashing around after installation, it's like a repeated refresh and it's hard on the eyes
  • The problem did not improve after I tried to reinstall
  • I use window systems
  • edited April 22, 2022
    That's some sort of problem with your specific system.

    If you can make a screen recording, upload it somewhere (e.g., Dropbox or Google Drive), and provide a link here, we'd be curious to see it, but it's likely something you'd have to debug on your own system — e.g., by upgrading your graphics drivers, or tweaking graphics card settings.

  • 起始为zotero中存在错误。
    您可以在Zotero论坛中报告此问题。
    Error: Connection is not open.
    ensureOpen@resource://gre/modules/Sqlite.jsm:826:13
    executeCached@resource://gre/modules/Sqlite.jsm:466:5
    executeCached@resource://gre/modules/Sqlite.jsm:1306:12
    Zotero.DBConnection.prototype.queryAsync@chrome://zotero/content/xpcom
    /db.js:621:20
    Zotero.Creators</this.init<@chrome://zotero/content/xpcom/data/creators.js:36:22
    From previous event:
    ZoteroService@file:///D:/%E6%96%B0%E5%BB%BA%E6%96%87%E4%BB%B6%E5%A.
    %B9/components/zotero-service.js:346:7
    @chrome://zotero/content/include.js:4:14
    —————————
  • This is the problem I just had re-downloading
  • Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIIOService.offline]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: chrome://zotero/content/xpcom/standalone.js :: Zotero.Standalone</this.init :: line 75" data: no]
    Zotero.Standalone</this.init@chrome://zotero/content/xpcom/standalone.js:75:5
    this.init</<@chrome://zotero/content/xpcom/zotero.js:405:32
    From previous event:
    ZoteroService@file:///D:/zoteo/components/zotero-service.js:346:7
    @chrome://zotero/content/include.js:4:14
  • I'm not sure what you're doing here, but these are some bizarre paths:
    ZoteroService@file:///D:/%E6%96%B0%E5%BB%BA%E6%96%87%E4%BB%B6%E5%A.
    %B9/components/zotero-service.js:346:7
    ZoteroService@file:///D:/zoteo/components/zotero-service.js:346:7
    You should install Zotero in the default location in Program Files and use the default data directory in your Windows home folder.
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