Zotero word plugin on mac error 5

I'm using Zotero 6.0.4 and word 16.56 on my mac (licensed through a university).

Plug in worked a couple of months ago but now I get a Visual Basic error that reads : "Run time error '5': Invalid procedure call or argument" every time I press on any of the buttons underneath the Zotero tab in word and the buttons I can press are 'end' and "help".

I've already tried: deleting and redownloading the Zotero.dotm file, deleting and redownloading Zotero app (and all associated files), relinking the plug-in under the word processer Zotero preferences tab, restarting my computer....

Zotero works on google docs so it's something to do with plug-in.
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