Intermittent WebDAV sync issue - Zotero 6
Hello,
Generally speaking - WebDAV sync works great; however, I’ve found a few attachments that refuse to sync. I will email a screen recording over. I see that from my primary laptop, the item I’m looking for should be indexed as E25KPAWP. When looking at the archives on the WebDAV server, this .zip file isn’t present (which would explain why I’m having trouble downloading the file on my second laptop / iOS device). I don’t understand why it isn’t pushing from my primary laptop.
Debug Log ID: D461978889
Generally speaking - WebDAV sync works great; however, I’ve found a few attachments that refuse to sync. I will email a screen recording over. I see that from my primary laptop, the item I’m looking for should be indexed as E25KPAWP. When looking at the archives on the WebDAV server, this .zip file isn’t present (which would explain why I’m having trouble downloading the file on my second laptop / iOS device). I don’t understand why it isn’t pushing from my primary laptop.
Debug Log ID: D461978889
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dstillmanSee Files Not Syncing — if the file doesn't exist on the server, we'd need a Debug ID from the desktop, not from the device where you can't download it.
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nha4601Thank you- troubleshooting steps resolved the issue.