word cannot open document C:\users\...\Zotero.dotm

henryhmj

I have got a problem. When I open word, it shows such information 'word cannot open document C:\users\...\Zotero.dotm'. How shall I solve it? Thnaks.

adomasven

See https://forums.zotero.org/discussion/95445/word-integration-fails-after-update-plugin

This is generally a Word issue and googling it finds similar answers like https://answers.microsoft.com/en-us/msoffice/forum/all/word-cannot-open-this-document-template-error/58f09b6f-4945-4aca-b6cc-0ca8e3547f10

henryhmj

Thanks a lot.