Hot / Shortcut Keys in Zotero to generate citation not working

MAC OS - 12.3
Zotero - 6.0.3

In Zotero, when I try the shortcut keys to generate a citation rather than use the edit/copy citation or edit/copy bibliography pulldowns only the copy citation feature works, the copy bibliography feature does not work.

See video for further detail -

https://1drv.ms/v/s!AsgKLCko5fJOgQtFRtuBq4XjlvqO?e=p120ge

  • You've checked the customizable shortcuts in the advanced tab of the preferences (I'm not sure changes there are reflected in the Edit menu)?

    Have you tried disabling all Zotero add-ons (other than the native word processor integration) for testing?

    Any chance you have some global shortcut assigned to Cmd+Shift+C ?
  • Hi,

    Thanks for the input. I have also been able to duplicate this on my laptop. I just tried it with disabled add ons, still an issue. I did check the advanced tab settings and they are per the default.

    I'll continue to try a few things, but it remains a problem. Using the mouse is the work around. Thank you

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