Report ID: 235094938

wassim.elmalti
Hello,

While adding the bibliography on Word, I am getting a message stating that I need to reinstall the plugin from preferences. However, I am restarting Zotero and MS Word but still not working. An error is occurring while installing the MS word add-in.

Please help.
  • dstillman
    [JavaScript Error: "Error: Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" {file: "resource://zotero-winword-integration/installer.jsm" line: 194}]
    Security software on your computer is likely blocking Zotero from updating the plugin. See the manual installation instructions.
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