Zotero connector for Chrome and the new EBSCO Discovery Service interface

KatF · March 22, 2022

Our institution has recently moved to the new EBSCO Discovery Service interface. We have found that the Zotero web plugin for Google Chrome is unable to scrape results from the interface. When you go to the Zotero connector in Chrome now all you get is the gray webpage icon (save webpage with snapshot).
With the old interface you could scrape from the search results page (it didn't work from the saved folder) The changes to the interface appear to have broken Zotero's ability to recognize and save the metadata for individual records. It would be great to raise this with EBSCO.
You can scrape from the results page using Firefox and Edge. I haven't had a chance to test Safari since Zotero 6 went live
Is there anything that can be done about this?

On a related note, it would be helpful to add some further detail here about EBSCO products.
https://www.zotero.org/support/known_translator_issues
1. Zotero connector works from the search results page with the EBSCOhost interface but not from the saved folder
2. Zotero connector for Chrome doesn't work with the new EBSCO Discovery Service interface

adamsmith · March 23, 2022

Is your discovery layer public? Could you link to that? Seems like we should fix this rather than adding to the known issues.

KatF · March 23, 2022

Thanks Adam. Unfortunately authentication is required to access search results, can you suggest anything I can pass on to our Library systems team?

jensarneson · January 26, 2023

Resurrecting this thread as my library also recently switched to the new discovery service.
here is a link to guest access to the service:
https://search.ebscohost.com/login.aspx?authtype=guest&custid=s8356098&groupid=main&profile=eds

adamsmith · January 27, 2023

As I understand you work for the library? I've looked at your new catalog and I can't see any export to any reference manager or format (like RIS or BiBTeX) Is there any communication from EBSCO what they expect people to do?

jensarneson · January 30, 2023

Hi Adam, I do work for the library. My apologies, I didnt realize the guest access to the interface doesnt include those features. Is there any private method I can send you testing credentials? my email is jens.arneson@eku.edu if you want to reach out that way.

Thanks,

Jens

adamsmith · January 30, 2023

I've sent you an email, thanks

scharing · February 9, 2023

Hi @adamsmith and @jensarneson did you manage to resolve anything? I have taken over from the OP on this issue and although we have a workaround, it would be good to know if there is a solution.

adamsmith · February 9, 2023

Yes, this is almost certainly fixable and I should have something in the coming weeks

scharing · February 9, 2023

@adamsmith thanks, that's excellent news

apfundt · September 5, 2023

This was working correctly back in May 2023. Now Zotero has reverted back to importing all references from EDS as web pages. I'm sure it's something on EBSCO's end that changed, but I'm wondering if anything can be done.

The URL for our instance of EDS is:

https://research.ebsco.com/c/fckjyi/?acr_values=guest