Basic issues after update to Zotero 6

jbredno
This morning Zotero told me that it was time to update to Zotero 6 and I agreed.
Looks sleek, but I now get bad error messages for basic main functionality.

Updated Chrome extensions, updated Chrome, restarted computer (iOS 11.6.5).

Still these major issues:
- Zotero connector fails. Example on https://academic.oup.com/ije/article/49/1/16/5476570: "Importing Silverchair - failed. Attempting DOI - failed. Attempting (forget what the 3rd try was) - failed." Then gave link to trouble shooting guide with proposal to update Zotero, Chrome, and connector extension.
- Attempted import from ID with DOI 10.1093/ije/dyz076: "Lookup Failed. Zotero could not find a record..."

Ok, perhaps that journal paper has a problem. Tried a few others. Every import attempt via connector or by DOI fails now.

What do I need to update or change in addition to Zotero (now 6.0), Chrome, and connector?
  • jbredno
    It's even worse than that:
    Manual "Add" - "Journal Article" does nothing. No new item in the collection. No follow-up dialog box.

    Zotero 6.0 correctly displays my current database but appears to not allow adding anything. What basic issue am I encountering, or how can I revert?
  • dstillman
    Manual "Add" - "Journal Article" does nothing.
    Can you provide a Debug ID for this?
  • jbredno
    D2010065930 should capture me clicking add - Journal Article and then nothing happening.
  • jbredno
    I just noticed that I can add items in my personal library but not in our company's group library. What (after the update to Zotero 6.0) might have messed up the resp. credentials?
  • dstillman
    edited March 23, 2022
    [JavaScript Error: "Error(s) encountered during statement execution: FOREIGN KEY constraint failed [QUERY: REPLACE INTO groupItems VALUES (?, ?, NULL)] [PARAMS: 7459, 6682072] [ERROR: FOREIGN KEY constraint failed]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]
    Are you currently logged out of syncing in the Sync pane of the preferences? There's a bug in the current version in group libraries when that's the case. It'll be fixed for 6.0.2. If you set up syncing again this should go away.
  • jbredno
    Thanks for the support!
    In case others encounter this as well: Preferences did show my account still linked to the group libraries after the update to Zotero 6.0, but I had to unlink the account and then relink to get that back.
This discussion has been closed.