Unable to install Zotero on iOS after beta

till.grallert · March 20, 2022

I tried to install the official release of Zotero for iOS after running the beta for months and failed. First it claimed that I couldn’t install he official release due to the beta being available in TestFlight. After deleting the beta, this error message went away but I cannot install it nevertheless. Clicking on the “get” button doesn’t result in anyhing.

Any help would be appreciated

dstillman · March 20, 2022

That would be some iOS bug. The production version can definitely be installed directly over the beta version.

Restart your device and try again. If you're still having trouble, uninstall the app, remove yourself from the beta in TestFlight, restart your device again, and try to install again from the App Store.