Upgrade StorageUnable to PERMANENTY DELETE ACCOUNTS
25/02/2022
I am trying to DELETE *three* Zotero accounts of mine which I do not use anymore.
For all of them, I have clicked on the "Permanently Delete Account" button at the bottom of Zotero Settings page.
For each of them, I *systematically* get the same error:
"Error
Server Error
Something went wrong processing your request."
What's wrong?
If you can manually delete them for me, please tell me.
Thank you,
FG
I am trying to DELETE *three* Zotero accounts of mine which I do not use anymore.
For all of them, I have clicked on the "Permanently Delete Account" button at the bottom of Zotero Settings page.
For each of them, I *systematically* get the same error:
"Error
Server Error
Something went wrong processing your request."
What's wrong?
If you can manually delete them for me, please tell me.
Thank you,
FG
I just tried as requested:
- for one account ("fgciteulike"), it did work
- for the other two ("fgaudiovideo" and "fgnotae"), still the same error message however:
"Server Error
Something went wrong processing your request."
I tried using two different browsers (Firefox and Brave).
I warmly thank you.
Regards,
FG