Report ID 479195411
Hello,
I just installed Zotero and am unable to save any documents. I received the above error.
I'm using Chrome on a MS laptop.
Thank you for any assistance.
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In another area the error says:
[JavaScript Error: "Failed to retrieve translators from Zotero Repo Error: HTTP request to https://repo.zotero.org/repo/metadata?version=5.0.92&last=0 rejected with status 0"]
[JavaScript Error: "Cannot access a chrome-extension:// URL of different extension"]
[JavaScript Error: "No frame with id 13 in tab 50."]
[JavaScript Error: "No frame with id 17 in tab 50."]
I just installed Zotero and am unable to save any documents. I received the above error.
I'm using Chrome on a MS laptop.
Thank you for any assistance.
-----------------------------
In another area the error says:
[JavaScript Error: "Failed to retrieve translators from Zotero Repo Error: HTTP request to https://repo.zotero.org/repo/metadata?version=5.0.92&last=0 rejected with status 0"]
[JavaScript Error: "Cannot access a chrome-extension:// URL of different extension"]
[JavaScript Error: "No frame with id 13 in tab 50."]
[JavaScript Error: "No frame with id 17 in tab 50."]
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dstillmanWhat exactly do you mean by "am unable to save any documents"?
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pqzhang256I had zotero for a while and the chrome extension worked perfectly for me until recently. Cannot save papers anymore.
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dstillman@pqzhang256: See Troubleshooting Problems Saving to Zotero. If you're still having trouble, start a new thread with the requested information.