2027423858 - Error Report

paulinetack · January 15, 2022

I am using Windows version 11. I tried to install the Zotero Plugin for Libre Office but each time an error message appears saying: "The installation could not be done" (sorry if it's not the accurate terms, I am translating into French). So I tried many times the Manual installation but I faced another issue, it's telling me:

Ajouter des extensions:
C:\Users\Pauline\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lu78045qm2lr.tmp_\Zotero_OpenOffice_Integration.oxt n'existe pas.

According to my computer it doesn't exist. I have no idea how to fix this problem. Is it because W11 is still too "fresh"? On my W10 PC Zotero LibreOffice Plugin is working.

Thanks for your attention,

I remain at disposal for further information.

dstillman · January 15, 2022

https://www.zotero.org/support/word_processor_plugin_troubleshooting#installation_error

Assuming you've installed Java, I'd guess that you just need to delete your LO profile directory, as explained there.