Zotero on Mac, problems with Word and Zotero

edited 6 days ago
can somebody help me.

I would like starting to quote on my word document.
But after click: "add citation", following text appears.

Firefox konnte die zur Kommunikation mit Ihrer Textverarbeitung notwendige Komponente nicht laden. Bitte stellen Sie sicher, dass Sie die korrekte Firefox-Erweiterung installiert haben, und versuchen Sie es dann erneut.

I use the version of word 16.43. Does ist work with it?

In my word document appears the Zotero Add-In.
But Zotero shows an information, that the Microsoft Word Add-In ist not installed.

This message appears:

Zotero Word for Mac Integraton

Installation could not be completed because an error occurred.

[Exception... "Word does not appear to be installed on this computer. Please install Microsoft Word, then try again. @[install:install.m:183]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///private/var/folders/lx/j2q9mglj7fxcwsql9sd69g340000gn/T/AppTranslocation/B394544E-3A83-4309-AB88-CD5C5EDD9659/d/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js :: checkStatus :: line 211" data: no]

I'm a german user and so you can answer in german if you want.

What shall I do. Does anybody has an advice?

Thanks a lot.
Best wishes.

  • Please help
  • Make sure you installed Zotero in /Applications/Zotero.app, i.e. you're not running it from the downloaded image file. Otherwise submit a Report ID.
  • I installed Zotero on the website.

    This is my report ID : 1637196193

    I use Word for Mac Version 16.43 --> Does Zotero work with this Word Version

    Thanks for help
  • You have an extremely outdated version of Zotero. Please download it from https://www.zotero.org/download/ and put it in /Applications. Also your Word version is quite old, so you should update that too. Then reinstall the Word plugin from Zotero Preferences -> Cite -> Word Plugins.
  • Thank You very much!!!! It does work now!
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