Upgrade StorageSync error report ID: 1487362653
To get the following error, I start up Zotero, it syncs but the red exclamation mark appears at the top right of the screen. I was doing a bunch of Tools > Manage attachments > Convert linked files to stored files operations when the exclamation mark first appeared. Restarting the computer does not solve this either.
Thank you for your help!
Leon.
[JavaScript Error: "Error for operation 'open' for C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes: Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "chrome://zotero/content/xpcom/storage/storageLocal.js" line: 426}]
[JavaScript Error: "Error for operation 'open' for C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes: Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "chrome://zotero/content/xpcom/storage/storageLocal.js" line: 426}]
[JavaScript Error: "Upload request 1/27MTCWUG failed"]
[JavaScript Error: "Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "(unknown module)" line: 0}]
[JavaScript Error: "Upload request 1/27MTCWUG failed"]
[JavaScript Error: "Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "(unknown module)" line: 0}]
version => 5.0.97-beta.57+07df7d0de, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.97-beta.57+07df7d0de, extensions => Zutilo Utility for Zotero (3.10.0, extension), Better BibTex for Zotero (5.6.11, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.97-beta.57+07df7d0de, extension), Zotero Word for Windows Integration (5.0.19.SA.5.0.97-beta.57+07df7d0de, extension), ZotFile (5.0.16, extension, disabled)
Thank you for your help!
Leon.
[JavaScript Error: "Error for operation 'open' for C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes: Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "chrome://zotero/content/xpcom/storage/storageLocal.js" line: 426}]
[JavaScript Error: "Error for operation 'open' for C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes: Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "chrome://zotero/content/xpcom/storage/storageLocal.js" line: 426}]
[JavaScript Error: "Upload request 1/27MTCWUG failed"]
[JavaScript Error: "Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "(unknown module)" line: 0}]
[JavaScript Error: "Upload request 1/27MTCWUG failed"]
[JavaScript Error: "Win error 5 during operation open on file C:\Users\leon\Zotero\storage\27MTCWUG\AgLandscapes (Access is denied.
)" {file: "(unknown module)" line: 0}]
version => 5.0.97-beta.57+07df7d0de, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.97-beta.57+07df7d0de, extensions => Zutilo Utility for Zotero (3.10.0, extension), Better BibTex for Zotero (5.6.11, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.97-beta.57+07df7d0de, extension), Zotero Word for Windows Integration (5.0.19.SA.5.0.97-beta.57+07df7d0de, extension), ZotFile (5.0.16, extension, disabled)
Basically this is just saying that Zotero can't access that file. Usually this is due to a permissions problem or security software on the computer preventing Zotero from accessing the disk, but it's a bit weird that there's no file extension.