Error ID: 2009379723 Sync error

ViolaMatten

Dear Zotero-Team,

after changing which libraries shall be synchronized and clicking in the settings "purge storage in my library", zotero reports an error during synchronizing with the ID 2009379723.

Thanks

dstillman

Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?

Note that, while it's likely unrelated to this, "Purge Storage in My Library" is for a very specific purpose — clearing storage usage in My Library so you can use it for groups after switching from Zotero Storage to WebDAV and saying no when Zotero asked if you wanted to purge My Library storage — and isn't something you should run in normal usage.

ViolaMatten

Thanks for your fast response.
The Debug ID is D212814569

ViolaMatten

I found the solution. I tried using WebDAV without entering my account credentias. I am sorry for this mistake.
Thank you for your time!