Zotero plug in unable to be added to word even after following all the troubleshooting

I am running the latest version of word on a 2012 mac. I had zotero all working and for an unkown reason it isn't anymore. So i uninstalled everything and reinstalled zotero as well as the word plug in. Now it is saying

Word cannot open this document template.
(/Applications/Microsoft Office 2011/O...)

when I try to enable the plug in in my add ins. Can someone help me?
  • edited November 11, 2021
    What version of Word are you trying to use? If you're not trying to use Word 2011, you should delete it from Applications. (It won't even run on current versions of macOS.)
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