Pop-up windows still blank (macOS Big Sur 11.6)

johnjcho32
Saw a couple old posts about this, (https://forums.zotero.org/discussion/84656/big-sur-beta-blank-popup-windows) but all of my "user-interface components (context menus, popups, and tab labels)" are still blank. Anyone have any ideas?
  • dstillman
    edited October 23, 2021
    Can you provide a Report ID and a link to an uploaded screenshot (from Google Drive, etc.)? This was fixed before Big Sur even came out.
  • johnjcho32
    Sorry - Report ID 445283589. Screenshot is here (https://drive.google.com/file/d/1BsRoebOuO9gYuA8LDtKJnGv9dNwYuBbi/view?usp=sharing), which is the pop-up that I see when I click "new collection."
  • johnjcho32
    Note that it's currently running the beta, but I switched to the beta version after trying the stable version and it didn't work there either.
  • dstillman
    edited October 25, 2021
    What Mac is this?

    Does this still happen after restarting your computer?

    Is this a new installation of Zotero, or have you been using it previously? If the latter, did this happen previously?
  • dstillman
    Basically, we haven't had any reports of this since we fixed it before Big Sur came out over a year ago, so there's something unusual happening here.

    While there shouldn't be a problem in Big Sur, you can try upgrading to Monterey, which came out today, to see if it still happens.
  • johnjcho32
    MacBook Pro (Retina, 13-inch, Early 2015)

    Yes, it happens after restarting computer.

    I had been using Zotero previously, and didn't have this problem before. I stopped using it for 2 years and noticed this problem recently.

    Will update to Monterey soon and see if the problem continues - thank you for your help!
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