Help needed! Cannot get book to format correctly in bibliography (either with JAMA or NLM)

problem: despite having all of the information in Zotero (and the label of book), the bibliography shows the following for the format - regardless of whether I use JAMA or NLM. SUGGESTIONS???

Thompson LL, Thompson M. Making the Team: A Guide for Managers, 6th Edition [Internet]. [cited 2021 Oct 5]. Available from:

background: I am preparing an NIH grant. I am using a mac.
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