Quota error despite institutional storage subscription

dstillman Zotero Team
This discussion was created from comments split from: Problem with Group Library Storage.
  • AashnaWaiwood
    I am the owner of a group and I have unlimited storage through my institution. However, I received the following error message earlier today:

    The group 'Pregnancy & Work' has reached its Zotero File Storage quota. Some files were not uploaded. Other Zotero data will continue to sync to the server.
    The group owner can increase the group's storage capacity from the storage settings section on zotero.org.

    Would someone be able to provide me guidance on what to do to resolve this issue? Thank you!
  • dstillman Zotero Team
    Are you still seeing this? Can you provide a Debug ID for a sync that produces this error?
  • AashnaWaiwood
    Thanks for your quick reply! Restarting Zotero and hitting refresh a few times has seemed to correct it, thankfully. So all good now :)
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